From the desk of B. Scott Holloway

May 1, 2008

 

Dear Valued Customers:

Thank you for providing Josam with the opportunity to work with your company. We understand that you have several choices for your drainage products and I would like to thank you for letting us participate in your business.

We value the long standing relationships that have been forged with our customers and are grateful for the opportunity to nurture new ones. We truly understand the products and services that Josam offers to your company are a reflection on your organization and we are committed to living up to your expectations.

It is my sincere hope that you are completely satisfied with the products and service that we have provided to you and look forward to the opportunity to participate in future endeavors with your firm. Through our immersion in the plumbing drainage industry and with the knowledge that you continue to impart on us, Josam Company continues to strive to offer your company innovative and quality engineered products. We are always interested in suggestions that would allow us to improve upon our already high standards and encourage you to submit your comments.

Our goal is simple and that is not to necessarily be the biggest at what we do, but to be the best at what we do. We owe this to you as our customers!

Again, thank you for your business and allowing our company to continue to grow and remain a vital source for your firm's plumbing and drainage needs.

Sincerely,

B. Scott Holloway
President/CEO